Ming-Chun,Yin
Tel: (917) 855-7786
Email: nowordasky@gmail.com
8817A 53rd Ave., 3FL Elmhurst, NY 11373
CORE COMPETENCY
•Ability to develop and implement creative solutions, going beyond the traditional to secure
resolution.
•Aptitude to swiftly learn new technology and develop integration, troubleshooting, maintenance,
and upgrade processed.
•Posses the interpersonal skills necessary to build strong relationships both internally and
externally.
•Hands-on with VOIP and telecom equipment, standards and technologies.
•Strength in implementation of complex projects paying attention to details.
•Analytical skills to examine data and provide the most efficient solution.
•Fluent in Mandarin Chinese and English.
EDUCATION
Polytechnic Institute of New York University, NY, United States
M.S. Electrical Engineering,
Chung Yuan Christian University, Taiwan
B.S. Electrical Engineering,
RELATED STUDIES
TELECOM NETWORK WIRELESS NETWORKING,
WIRELESS PERSONAL COMMUNICATION,
RF & MICROWAVE SYSTEMS ENGNRNG,
INTERNET ARCHITECTURE & PROTOC,
ACCOUNTING &FIANNCE
SKILLS
•Understanding and working knowledge of
Cellular Standards -4G/LTE,EVDO,CDMA,UMTS,WCDMA,EDGE,GSM
Routed Protocols – (TCPIP)Telnet,SSH,SNMP
Network Protocols – DHCP,DNS,FTP,TFTP,SCP,VLAN/VPRN,VRCP,VOIP
•Knowledge of LTE system procedure ( random access, handover, power control, etc) and protocol
stack.
•understanding of basic RF metrics like RSRP, SINR, TX1(Scanner), TX2(Scanner),RSRQ,
throughputs. etc
•Experience with QXDM/QPST tools for testing and debugging of wireless devices
EXPERIENCE
Marching Technology, New York
09/2012VOIP
Network Engineer
•Network Configuration and Maintenance: Configures and maintains routers, switches and hubs for
the enterprises' telecommunication network. Plans, updates and validates voice network
09/2010 - 07/2012
09/2004 - 07/2008
configurations.
•Performance Monitoring: Ensures Service Level Agreements are met and continue to meet
the needs of the business and future requirements. Works with outside
hardware/software vendors to discuss products, pricing, support and trouble shoot problems.
•Ensure the control and reliability of telecommunications, data services, applications, and
environments.
•Coordinates the deployment of new telecommunications components and services with the
customer and support teams. Certifies the functionality of telecommunications components and
services.
•Provides subject matter expertise support and resolution for customers experiencing problems
With telecommunication networks and applications. Identifies and resolves recurring issues
impacting services.
• provides assistance in all aspects of maintaining, configuring and sustaining the Cisco VoIP
network, including: network design, implementation, maintenance of existing
upgrading/configuration and installation hardware.
• Deployment and management of Cisco Call Manager 4.x,
• Deployment of Cisco IP Phones - Series: 7911, 7941,
• Management and troubleshooting of Cisco Analog and Digital voice gateways and devices.
• Management and troubleshooting of media servers, media gateways, and IP phones . Participate
in the troubleshooting activities associated with daily operation works. Implement and support
new and existing activities.
Department of education , Taichung city government,Taiwan
System Administrator
08/2009 – 06/2010
•Manages Windows network (users, computers, printers, etc) with Active and Exchange server
2007 management
•Functions as a 'Help Desk' representative to answer various levels of information technology
questions from users demonstrated by monitoring and maintaining request/resolution information
•Performing daily, weekly, monthly maintenance backups/restorative exercises (Backup Exec),
reviewing server logs for potential issues, as well as by ensuring that anti-virus software and
security patches are routinely updated and functioning (Ensuring overall server configuration
integrity)
•Responsible for defining and IT recovery plan for servers and workstations
•Troubleshoot server hardware issues and work with service providers to facilitate repairs.
•Planned, designed, tested, implemented and served as Support for the Microsoft OCS.
•Installed and configured Migrated Exchange 2000 to 2003, Exchange client configuration using
Microsoft Office Outlook.
•Expanded e-mail capabilities through interconnecting Microsoft Exchange implementing Internet
Mail Service (IMS) and deploying Outlook Web Access.
LG Company,
Product inspection engineer (part time)
•inspected the damage of the product and the primary evaluation
•Test and Troubleshot hardware and software related failures
01/2009 -07/2009